FAQ: "I received my tracking information from my order with KnivesShipFree, but it doesn't show any updates. Has my package shipped?"

Question: "I received my tracking information from my order with KnivesShipFree, but it doesn't show any updates. Has my package shipped?"

In most cases where you have received your tracking information from an order placed with  KnivesShipFree, but when checking that information it shows no updates it may be because you've received your shipping information before the shipping service has received your package. Other instances where your tracking information doesn't show any updates could be caused by the package simply not being scanned in at each arrival. While tracking information may not always be accurate, At KnivesShipFree we take shipping very seriously, so if you do think there is an issue or concern with the shipping information you've received, please don't hesitate to contact us.